Privacy Policy

Data Controller

Aguas Pippe ("we", "us") based in Mexico, is responsible for processing your personal data. You can contact us at hola@aguaspippe.com for any questions regarding data protection.

Personal Data We Collect

We collect the following personal data when you use our contact or wholesale inquiry forms:

• Contact name
• Business name
• Email address
• Phone number
• Business location
• Business type and description
• Flavor and size preferences

Automatically Collected Data

When you visit our website, we may automatically collect:

• Pages visited and actions taken (via Firebase Analytics)
• Technical data for bot detection (via Google reCAPTCHA v3)
• Language preference

Purposes of Processing

Your personal data will be used for the following purposes:

• Responding to your information and sample requests
• Processing wholesale inquiries and establishing business relationships
• Sending notifications related to your orders or requests
• Improving our website and user experience
• Protecting our website against misuse

Legal Basis

We process your data based on your consent when submitting our forms, as well as our legitimate interest in operating and improving our services, in accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).

Data Sharing

We do not sell your personal data. We may share your data with the following service providers that assist us in operating the website:

• Google Firebase (hosting, database, analytics)
• Google reCAPTCHA (bot protection)
• Email service provider (notifications)

Your Rights (ARCO Rights)

Under the LFPDPPP, you have the right to Access, Rectify, Cancel, or Oppose (ARCO rights) the processing of your personal data. To exercise any of these rights, send an email to hola@aguaspippe.com with your request. We will respond within 20 business days.

Withdrawal of Consent

You may withdraw your consent for the processing of your personal data at any time by sending an email to hola@aguaspippe.com. Withdrawal will not affect the lawfulness of processing based on consent prior to its withdrawal.

Cookies and Tracking Technologies

Our website uses Firebase Analytics to understand how visitors interact with our site. We also use Google reCAPTCHA v3 to protect our forms. You can manage your cookie preferences through your browser settings.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable laws. Contact form data is retained for a maximum period of 24 months.

Changes to This Policy

We reserve the right to modify this privacy policy. Any changes will be posted on this page with a revised update date.

Contact

If you have questions about this privacy policy or the processing of your personal data, contact us at hola@aguaspippe.com.